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HISTORY
N2VideoGames.com is a joint adventure with Buymstar.com Corporation. Our partner has been selling computer components, systems, and software for a decade now. They are one of the busiest retail online stores selling computer components and systems.. Building on this success, we naturally partnered with them into a related industry - video games. By leveraging their investments, connections, and experience in the computer industry, we are able to bring to our customers better pricing, efficient order processing, and a pre-exisiting support staff. We are dedicated to providing the best quality of product and service that is possible. We hope this is reflected in your shopping experience with us. If you have any comments or suggestions, please don't hesitate to use the feedback form to contact one of our representatives.
OUR GUARANTY

LIMITED WARRANTY: N2VideoGames.com makes no representation, warranty or guaranty, express or implied regarding the Products except its standard form of limited warranty ("Limited Warranty"). N2VideoGames.com may in its sole discretion modify its Limited Warranty at any time and from time to time.
Beginning on the date of shipment to its direct customer and continuing for a one year period, N2VideoGames.com represents that the Products are new or, if they contain remanufactured or used components, are the equivalent of new in performance and reliability and warrants that each Product failing to function properly under normal use, due to a defect in materials or workmanship or due to nonconformance to the agreed upon specifications, will be repaired or exchanged, at N2VideoGames.com's option and expense. Customer will obtain a Return Material Authorization ("RMA") number from N2VideoGames.com by filling out and faxing, mailing, or emailing the RMA form prior to returning the nonconforming Product freight prepaid. Please download the form here: RMA form - 20K.
N2VideoGames.com will pay for transporting the repaired or exchanged Product to Customer. Repaired, replaced or exchanged Product will be warranted for the repair warranty period in effect as of the date the repaired, exchanged or replaced Product is shipped by N2VideoGames.com, or the remainder of the original warranty, whichever is longer. This Limited Warranty extends to N2VideoGames.com's direct customer only and is not assignable or transferable.

WARRANTY DISCLAIMER: Except as set forth in writing in the Limited Warranty, N2VideoGames.com makes no performance representations, warranties, or guarantees, either express or implied, oral or written, with respect to the Products, including without limitation any implied warranty (a) of merchantability, (b) of fitness for a particular purpose, or (c) arising from course of performance, course of dealing, or usage of trade.

LIMITATION OF LIABILITY: In no event shall N2VideoGames.com be liable for costs of procurement of substitute goods by anyone or for loss of data, nor will it be liable for indirect, special, incidental, consequential, or other damages arising out of the purchase, use or performance of the Product, and whether or not it has been advised of the possibility of such damages. The foregoing allocation of risk is reflected in the price of the Product.

CUSTOMER SUPPORT

The following number can be used to reach our support staff Monday through Friday, 9AM-5PM PST:

  • Support: (714) 784-1066
SHIPPING
Most orders received before 3:00 PM PST Monday - Friday will be shipped on the same day. N2VideoGames is only able to ship domestically. All products are shipped by FedEx Ground unless otherwise specified. Please add one or two days to the shipping time for shipments to Hawaii or Alaska. Note: Additional charges will be made to any shipments to other areas outside of the 50 contiguous United States (e.g. Puerto Rico). All Customers will be contacted in such cases.

IMPORTANT: Our standard carriers are UPS and FedEx. UPS and FedEx require a person to sign for the package when delivered. All packages will attempt 3 times before the carrier returns the package to shipper. We are not responsible for any incorrect address, or refused packages.

DISCLAIMER: N2VideoGames.com is not responsible for delay in shipping due to circumstances beyond our control, nor is N2VideoGames.com liable for any damage or losses incurred due to delay of shipment.

CORPORATE INFORMATION
Corporate Office
1265 Manaserro St, #301
Anaheim, CA 92807
(800) 578-2974
(714) 777-8375 fax
info@N2VideoGames.com